Archive for June, 2000

Probably the best UK video site out there

Friday, June 30th, 2000

A great-looking site, easy to navigate, and chock-full of video bargains. Delivery is free to any destination in the world, so the price you see is the price you pay. Probably the best UK video site out there. 5/5

New Media Player

Thursday, June 29th, 2000

Name: Jeremy Glover

Title: Founder and marketing director

Company: BlackStar

Describe what your job involves in one sentence: “Making BlackStar famous for selling a passion and providing great service to our customers”

CV: “Summer jobs in an abbatoir in Bangor, one year at Brighton Poly studying computer science and 10 years in advertising – the last three as creative director of McCann Erickson in Belfast – and three years helping run BlackStar.”

What’s the best deal/move you’ve ever made? “Convincing Emap Metro to let us be their exclusive online video and DVD retailer. It was our first major media owner and it helped enormously in building our credibility at such an early and vital stage in our growth.”

What deal/move do you most wish you had made? “I haven’t made it yet but when I do you’ll be the first to know.”

Who’s the most important person in the European Internet Industry? “I don’t think there is a single most important person.”

Which of your competitors do you take most seriously? “Amazon.com. In recent research it came out top in the US for customer care and fulfillment, while we came out top in the UK. We both understand retail as well as the Internet. It’s only a matter of time before the high street retailers get their heads around e-commerce, but by that stage we will have a significant customer base.”

What’s the next big thing in new media? “Video streaming and VoD through multiple distribution channels like WAP.”

Quoted: “Our strategy has been about slow-building, about managing customer expectation. The good thing for us now is that the doors have closed and everyone who’s not in the club won’t get in, because the barriers to entry are too high.” Independent.

Exporter of the Year

Friday, June 2nd, 2000

Sir Reg Empey presented the E-Business of The Year Award to Blackstar, the Belfast video and DVD business, and said “Tonight’s award winners are at the forefront in driving the Northern Ireland economy forward and have contributed to a thoroughly impressive 8.5 per cent growth in exports in 1998/1999”.

BlackStar Bonus

Thursday, June 1st, 2000

BlackStar, one of the largest Internet retail sites for DVD has received further praise for its commitment to customer service. In a recent survey on the current practices of e-commerce sites, BlackStar was ranked as the most efficient shopping site in a study of 30 UK e-commerce specialists.

To strengthen this, BlackStar has announced some exclusive discounts running throughout May. Aside from a wide range of video discounts, the site is slashing prices on selected DVDs. And remember, postage from BlackStar is absolutely free. Log onto the site at www.blackstar.co.uk.